Frequently Asked Questions

No. You can create an account without a phone number and add it later under Profile > Edit profile, together with your name, city and bio.

You can update profile details and credentials, notifications, calendar reminders and nearby ArcaMap alerts with a chosen radius. Your community level and contributions are shown here too.

Yes. Apply with your Owner account; once enabled, you can switch between Owner and Sitter modes and use their dedicated dashboards without creating another login.

Share only what is needed, review public links and QR pages, and keep communication and payments inside ArcaBooking. Do not post documents, microchip numbers or sensitive contact details publicly.

When a birth date is available, ArcaBooking automatically uses the young-pet representation until 18 months of age, then switches to the adult one. Without a birth date, it follows the owner's puppy/kitten selection.

Identity, breed, size, weight, feeding, vets, vaccines, visits, treatments, reproductive cycle, routine, documents, passport, QR sharing and statistics. Health data is a personal organiser and does not replace a vet.

Health entries can include dates and deadlines; Pet Planner brings together visits, boosters, medicines, birthdays, feeding and other reminders. Notifications depend on profile and browser preferences.

You can use the profile QR/link and create a read-only Pet Planner link for one day, one week or a date range. Review included data and revoke links when no longer needed.

Yes. Using Take photos and videos from the pet summary associates and auto-tags the content with that pet. You can add more tags before saving and edit them later in ArcaMedia.

It brings together photos, videos and stories from your captures, services, feeding, reports and other supported contexts. You can upload media, filter by pet, type, context or tag, open the gallery and share.

Choose Create story in ArcaMedia, record the route and activities, and add media. Edit and export stories lets you customise scenes, text, duration, backgrounds and effects, export an MP4 and keep it in ArcaMedia.

Yes. RCG MAG, dog and cat breed pages, BreedScale and breed comparison are free inside ArcaBooking or on RazzeCaniGatti.it. They are informational and do not replace professional advice.

Find water points, dog areas, vets, pet-friendly places and reports. After signing in, you can suggest places, contribute and receive nearby alerts within the radius chosen in your profile.

PetHere can show a pet's presence at a place; PetHere Live uses the temporary sharing options shown in the interface. Always check the pet, location and visibility first.

They are informational community contributions. Check their date and status and verify real conditions on site. Contact the relevant emergency service immediately when necessary.

Coverage is activated gradually. On Sitters coming soon, leave your email and area to be notified, with a few optional details about your pets.

When available and enabled, ArcaLive and ArcaMedia show the location, activities, photos and videos shared by the sitter. Available actions depend on booking status.

Applicable amounts and terms appear in the flow and summary before confirmation. Keep communication and payments on-platform and review the terms for that booking.

Registration does not require an upfront payment. Service costs and conditions are shown before confirmation.

Timing, amounts and terms are shown in the sitter flow and each booking. Always use protected on-platform payments and do not agree fees outside ArcaBooking.

Certainly. You are free to set your rates for each service (walks, hosting, visits). You can change them at any time from your control panel.

Yes. Sign in with your Owner account and apply: Sitter mode will be enabled on the same account and you will be able to switch between modes.