More transparency before, during and after the service
Verified profiles, real reviews, booking and payment on the platform: so you can choose with more confidence.
Find a pet sitter
What AB Verified means
Every sitter application includes submitting an ID document and an introduction video, manually reviewed by our team before the profile is approved and published.
Real reviews
Reviews published on profiles come from owners who actually booked a service through ArcaBooking.
Booking and payment on the platform
You book and pay directly on ArcaBooking: every service stays linked to your account, with a booking history you can always check.
Updates and service traceability
With ArcaLive you can follow the service while it's happening, and find the photos and videos you receive in ArcaMedia.
Safety and Support
A real team by your side before, during and after the service.
Human Support
For account, feature and booking issues, you can contact support by email from the Help Centre.
Clear guidance
If a sitter becomes unavailable, check the booking status and contact support. Any alternative depends on local coverage.
Here you're not a number, you're a professional
Unlike large anonymous platforms, ArcaBooking invests in your safety and professional success.
Fraud Protection
Keep conversations and bookings on-platform, and report suspicious requests or off-platform payments.
Dispute Mediation
If there is a disagreement, keep the booking messages and details and contact support so the case can be reviewed.
Recorded payments
Amounts, payment status and applicable terms remain linked to the on-platform booking.
Professional Support
Manage your profile, services, availability and requests through the tools provided in Sitter mode.